How long will it take you to ship my order?

We ship orders within 3 business days (though often do same day shipping), unless noted otherwise if you are pre-ordering a limited edition color. You’ll receive a notification by email with your tracking information once your item has been shipped.

How long does shipping take?

Standard shipping takes 2-5 business days within the continental US depending on your distance from our HQ in Los Angeles. International orders vary.

Where do you ship?

Anywhere you can receive mail! If you are outside the US, you’re responsible for any shipping charges, taxes and duties. US orders over $150 ship for free. US orders under $150 have a flat rate shipping rate of $7.99.

How do you ship?

We typically ship via USPS first class or priority mail for all continental US orders. If you want expedited shipping (we all know sometimes you forget about that wedding or interview until the last minute), you can choose expedited shipping at checkout.


What’s your return + exchange policy?

All sales are final sale during our liquidation period effective February 15, 2023. 


What size should I buy?

Our sizing chart may vary from your other favorite brands due to our inclusive size range, so we recommend checking our fit tips on each product page + checking your ACTUAL measurements against our size chart. If you have a question about sizing that isn’t answered there, you can always reach out to us

You’re sold out of the item I want! What can I do?

If it’s a limited edition color, you’ve missed purchasing that color but we always suggest you sign up for our mailing list (in the footer) to be the first on the list for future color releases. If we’ve run out of a neutral (like black or white), make sure You can sign up on individual product pages via the “email me when available” button to be notified if we receive a return in your size - that way, you’ll be the first to hear about restocks. In the future we’re hoping to offer an option to pre-order your size for our next round of production, so stay tuned!

If you'd like to use a discount code to buy a full capsule but we're sold out of an item, you can buy the pieces that are available now and then reach out to us for a special discount code that honors the full capsule discount when/if you're able to purchase the final piece(s).  

Are you planning to bring back [sold out item]?

EFFECTIVE 2/15/23 We do not plan to bring back any products. Items are limited to what we currently have in stock. If you're on our email list and we decide to ever relaunch, you'll be the first to learn about it!


Will that limited edition color look ok on me?

We try out best to accurately represent out colors online but they may vary slightly.  Colors are chosen by our founder + creative director, Crystal Cave, who is an experienced celebrity + personal stylist, so all colors are designed to work for most skin tones!

Given the limited nature of our color runs (once they’re done, they’re done), we recommend taking advantage of our free domestic US shipping + exchange policy. If you hate how it looks for you, you can always return it (consider it a free at home try on)! We’d rather have you get a color you love than miss out on it.


Do you collaborate with influencers/bloggers?

We do! Please email us. We limit the number of influencers we work with each year, but if it’s not a fit, you can also refer a friend here.

NOTE: Effective 2/15/23 we are not collaborating with any influencers. You are welcome to reach out but as we liquidate the brand and look at what's next, we're not taking on any additional partnerships with content creators