Returns are accepted on all unworn, unsoiled and unaltered items within 30 days of purchase. Each item must be in new condition, with tags still intact.
For U.S. orders, please click here to retrieve the return label.
There are three options:
- Refund to original payment method: label provided, free return shipping.
- Store credit: label provided, free return shipping.
- Exchange: label provided, free return shipping.
In case exchanged items are not in stock, please note whether you would like a refund or store credit (free). If you don't provide a preference in the online return form, then a store credit will be processed.
INTERNATIONAL RETURN POLICY
For International orders, please go to poppyrow.com/returns to retrieve the unique return address. Customers are responsible for paying return shipping via the carrier of their choice. Please note we are not responsible for lost packages, international taxes, or duties. We recommend holding onto the tracking information, and contacting your local post office regarding taxes and duties.